Freshrelease

Get started 11

• Create projects with seeded templates
• Create projects without using templates
• What is delay prediction in Freshrelease and how does it work?
• How to customise your kanban board?
• How to clone a project?

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Setting up workflows and forms 4

• How to configure statuses?
• How to configure workflows?
• How to configure custom fields and forms?
• Setting up workflow autopilot

Task management 9

• How to configure task types?
• How to create a task dependency?
• How to follow a task
• How to clone a task?
• How to create a task?

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Software projects 9

• How to create your first software project
• How to use time tracking?
• Where can I collaborate and use @mentions ?
• How to create and manage test cases, test runs and test plans
• How to import test case CSV files?

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Working with Roadmap 0

Integrations in Freshrelease 4

• Github integration
• Gitlab integration
• Freshdesk integration
• Freshservice integration

How to's 0

Frequently asked questions 46

• Do you support scrum methodology?
• Do you support kanban methodology?
• Is Freshrelease agile framework driven?
• Do you have custom user roles?
• Can I delete or archive or hide a project?

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Building reports 11

• Building a new report
• Working with widgets
• Searching for widgets and reports
• Visualizations in Analytics
• Adding a text widget to a report

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Sharing reports 2

• Sharing reports with the team
• Exporting data

How to... 4

• How to group data by more than 2 attributes?
• How to create a custom attribute by combining 2 attributes?
• How to group by conditional fields?
• How to set date range dimension?

AI features 1

• Freddy Insights

FAQs 10

• Why is the date not included in the scheduled widget or report file name that's emailed to recipients?
• Can the owner of a report be changed?
• Who can change the ownership of reports and how?
• What happens to existing private reports created by a user who is deleted from the system?
• What happens to existing shared reports created by a user who is deleted from the system?

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Advanced Analytics 1

• Advanced funnel chart

Analytics at a glance 5

• Introduction to Analytics and some answers to FAQs
• Breaking down terms used in Analytics
• What's new in Analytics?
• Sub Totals and Grand Totals
• Unified Analytics for Freshworks Customer Service Suite