The basics of Analytics

Introduction to Analytics and some answers to FAQs
With Analytics, you can deep dive into your data and obtain insights, specific to your business. Analytics is a platform built for everyone - you decide whi...
Mon, 28 Sep, 2020 at 10:40 AM
Breaking down terms used in Analytics
A report can be used to group and observe relevant data. For instance, if you're looking to create a dashboard to keep an eye on your support team&#x...
Wed, 2 Sep, 2020 at 2:32 PM
How do I set date range dimension?
To correctly report on time-based metrics like tickets resolved or new employees, you'll have to configure the date range dimension, i.e the attribu...
Wed, 2 Sep, 2020 at 2:33 PM