Important: Before you start configuring workflows, learn how to configure statuses.


Workflow is a collection of statuses that items move through during their lifecycle. Unless a status is part of a workflow, users won't see it when they want to move an item to that status. In a freshrelease project, users can create multiple workflows, one for each and have one assigned to every item type.


What is a typical workflow for user stories and bugs?


Workflows for user stories and bugs vary from team to team.


Simple workflow

Open -> In progress -> Code review -> Testing -> Closed


Complex workflow

Open -> In progress -> Ready for review -> In code review -> Ready to test -> In testing -> Ready to launch -> Closed


Some times there might be scenarios where you want a work item to go back to the previous state (eg: Code review -> Development). For these cases, you can setup a reverse status transition like,

In code review -> In progress


For tasks and sub-tasks you can have a very simple workflow like,

Open -> In progress -> Done


What are status transitions?

The movement of a work item from one status to another status is called a status transition. The number of statuses an item can move to, from a particular status is called possible status transitions.


Next: Learn how to setup your kanban board