FAQs

Why is the date not included in the scheduled widget or report file name that's emailed to recipients?
The syntax for the file name of a scheduled widget or report is <widget_name_or_report_name>_<metric_name>_<timestamp_of_report_generation>...
Sun, 4 May, 2025 at 11:20 AM
Can the owner of a report be changed?
Yes, ownership of reports can be changed if the report owner is an existing user. If the report owner is removed from the system, then the report ownership ...
Mon, 3 Mar, 2025 at 12:17 AM
Why did I receive a warning or failure message about Data Export size, and how can I fix it?
You may receive a warning or experience export failure when the volume of selected data approaches or exceeds the maximum Data Export size limit, as indicat...
Wed, 23 Jul, 2025 at 12:44 PM
How often do Analytics reports get updated data
Whenever you create a ticket or update a field in Freshservice, the data is synced to your Analytics reports at regular intervals. The sync usually complete...
Fri, 13 Mar, 2026 at 10:09 AM