Frequently asked questions

Can I integrate with confluence?
No, currently freshrelease does not integrate with confluence. You can always download the article as a PDF and attach it to an item.
Sat, 15 Jun, 2019 at 2:52 PM
Does freshrelease support webhooks?
Yes, Freshrelease supports webhooks via workflow configurations. You can trigger a webhook to an external system whenever users update the status of an item...
Mon, 16 Sep, 2019 at 4:43 PM
Does freshrelease have APIs?
We currently don't have an official API documentation but we can share our internal documentation if you reach out to us. Send us a message via the in ...
Fri, 28 Jun, 2019 at 4:07 PM
Can I attach files in items?
    Yes, you can attach files to items and also to comments. Only restriction is that each file has to be less than 15MB.
Sat, 15 Jun, 2019 at 6:29 PM
Can I @mention in comments?
Yes, freshrelease supports collaboration with @mentions in comments and item description. Whenever you @mention someone, they are notified via email.
Sat, 15 Jun, 2019 at 6:31 PM
Can freshrelease track bugs?
Yes, freshrelease can track bugs. There is a default item type called "Bug" which you can use for this. You can also customise the statuses, workf...
Sat, 15 Jun, 2019 at 6:32 PM
Can freshrelease be used for issue tracking?
Yes, freshrelease has full blown issue tracking capabilities. There is a default item type called "Bug" which you can use for this. You can also c...
Sat, 15 Jun, 2019 at 6:34 PM
Does freshrlease have on premise version?
No, freshrelease is only available on cloud. Our servers are hosted in a world class data centre that is protected by biometric locks and 24-hour surveillan...
Sat, 15 Jun, 2019 at 6:35 PM
How secure is freshrelease?
Our servers are hosted in a world class data centre that is protected by biometric locks and 24-hour surveillance. We ensure that our application is always ...
Mon, 17 Jun, 2019 at 10:08 AM
What is an item?
An Item in freshrelease represents work that someone has to do. These can be tasks, bug fixes, feature requests, epics and user stories. Items can be assign...
Sat, 15 Jun, 2019 at 6:39 PM