It would be nice to allow release note customization by setting a "template" using the fields in the card to write it.
Our current plan is to allow Default / Custom attributes of a work item in the custom Release Notes template. Since a Freshrelease item can have multiple Freshdesk tickets, we might not be able to support this immediately. However, we will do some analysis from our side and if possible will surely add this information.
Hi Jean-Philippe Bayard,
Greetings! 'Custom Template' for Release Notes is in our roadmap and we hope to start working on it soon.
If you can give us more details (like what fields of the wok item, etc) about your requirement, it will help us plan for an early version if possible. You can also email us to support [at] freshrelease [dot] com
The possibility to show in release Notes the freskdesk ticket number link to a freshrelease item.